Monday Mornings with Madison

Motivation and Inspiration: Two Key Ingredients for Success

Part 1:  Getting Motivated

Much has been written about both motivation and inspiration.  People often use the words ‘motivated’ and ‘inspired’ interchangeably.  Yet, the two words are actually not synonymous.

Motivation is when an individual brings his/her own impetus to a job, task or action.  According to Websters, it is defined as “the force that drives an organism to act towards a desired goal and elicits, controls, and sustains goal-directed behaviors.”  Motivation is rooted in a basic impulse to optimize well-being, minimize physical pain and maximize pleasure.  For example, when a person is motivated to do a job well, there is an internal force compelling him/her to optimize their own well-being.  What triggers the motivation might be an internal value such as wanting to do a job well or desiring to overcome a challenge, or the trigger may be an external factor such as getting recognition, be promoted, get a raise or earn a bonus.  But regardless of whether the trigger comes from within or outside, the motivation to act is a personal force. Continue reading

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Recommendations: To Give Or Not To Give

It used to be that letters of recommendation were typically requested only by employees from bosses and from teachers by graduating seniors trying to gain admission to college.  Social media has changed all that.  Today, anyone can give anyone else a recommendation and many do.  Coworker to coworker.  Boss to employee.  Employee to Boss.  Vendor to Customer.  Customer to Vendor.  Manager to another Manager.  Teacher to University.  University to Employer.  Recommendations are everywhere (mostly because of the amazing power of a third-party endorsement).  Indeed, LinkedIn recently added a new tool for recommendations.  Besides allowing one person to post a written recommendation for another person, now LI also allows one person to endorse the specific skills of another person.  This can be invaluable for someone presenting him or herself as an ‘authority’ in a particular topic or area. Continue reading

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Getting Recommendations

It’s been said that past performance is often the best predictor of future behavior.  Show me an employee who has a solid work history — effective, efficient and reliable in past jobs — and I’ll show you an employee that will probably be effective, efficient and reliable in her next job (assuming she is doing the same type of work).  On the other hand, show me an employee who has changed jobs often, was regularly late for work and produced subpar work in his last three positions and I will show you a person who will likely be tardy and ineffective in his next job until he changes jobs again, which is likely to happen quickly. Continue reading

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Super Salesmanship

Tapping employees’ sales ideas can provide a company with a wealth of concepts and strategies that management may not have considered or may have overlooked.  It also creates an environment where employees feel engaged and valued.  Here are some ways to help extract great sales ideas from employees. Continue reading

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The Amazing Power of Habits – Part 3

Establishing Good Habits

For the last two weeks, we’ve been considering the power of habits.  We learned that habits reside in the basal ganglia within the brain and that habits are separate and independent from memory and learning.  We discovered that nearly half of all our daily behavior and decisions are actually driven by habits rather than conscious, deliberate thought.   Once habits are formed, they become more formidable in controlling behavior as they become ever more entrenched in our brain’s neural pathways.  Breaking bad habits, therefore, can be a challenge… although not impossible.  The key is to change or remove the cues triggering the habit or the rewards reinforcing it.  Even so, breaking a bad habit requires a lot of deliberate thought. Continue reading

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The Amazing Power of Habits – Part 2

Breaking Bad Habits

At the end of each year, many people prepare a list of “Resolutions.”  Exercise more.  Eat healthier.  Put more into savings.  Quit smoking.  Get organized.  Lose weight.  Get regular medical and dental care.  Gyms sign up tons of new members.  Enrollment in weight loss programs swells.  Office and organizational supply stores sell more tools and supplies.  Intentions are good.  Willpower is focused.  And yet, despite the best of intentions, most people are unable to keep their ‘resolutions’ for more than a week or two. Continue reading

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The Amazing Power of Habits – Part 1

Part 1 – Where Habits Reside

Have you ever driven home from work and then realized when you got home that you had no recollection of doing it?  Or you got up in the morning and did your morning routine (brush teeth, shave, groom hair, shower and dress, make bed, etc.) but could not remember actually performing some or any of the tasks.  It was as if you were on auto-pilot.  In a sense, you were.  But instead of drawing on information from your memory bank, you were drawing information from a different, deeper part of the brain that doesn’t involve either learning or memory.  You were performing a habit. Continue reading

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A Succession Plan

In business, as in life, there is generally a hierarchy and structure for how things run.  Leaders are identified.  Departments are established.  Managers are appointed.  Processes are set.  And, if all is as it should be, all of the cogs fit together and run like a well-oiled machine.  The best organizations even create redundancies to ensure that when key personnel are out sick or on vacation for a few days, there are other knowledgeable individuals who can step in temporarily to ensure that operations continue smoothly. Continue reading

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Count Blessings Even In Tough Times

At this time of year, there is a natural tendency to get a little more introspective.  Folks will reflect on the past and contemplate the future.  Some may stop to consider what has happened, both good and bad.  They may think about what they have, don’t have, or what they want.  It is natural to do a personal inventory of one’s life during meaningful holidays or after milestone moments or major events. Continue reading

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Ten Tips For Giving Gifts To Clients

To gift or not to gift, that is the question.  For the last five or six years, companies cut back on the quantity and value of corporate gifts given to clients.  It was understood that times were tough and businesses could scarcely justify giving gifts to clients when they were laying off staff, freezing hiring, cutting salaries and increasing workloads.  The economy could legitimately be blamed for a reduction in gift-giving.  After all, corporate profits in the first quarter of 2009 hit its lowest level in a decade. Continue reading

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