We’ve seen how digital technology in daily life can be leveraged to make us not just smarter but wiser at work and in daily life. It is an interesting distinction. The terms smart and wise are often used interchangeably, and clever is also thrown into the mix. But these terms do not necessarily mean the same thing.
A smart person is defined in general society as one who is educated, trained, experienced, and seasoned; perhaps one who is able to think quickly in difficult situations. Smart people can look a situation and evaluate the right thing to do. A smart person at a company might be the person with a bachelor or masters degree, a license or certification in their area of expertise, and many years experience in that career. That person is capable of performing well professionally. That might be the bank manager who ensures that employees are well-trained and provide good service, that customers’ banking needs are identified and fulfilled and that the facility is clean, attractive and functional. That person is promoted based on the daily ability to perform a job well. Continue reading →