How do you look at your competitors? Do you feel that they’re putting you out of business or even that they’re stealing customers from you? Or do you feel that they are actually helping you to grow? In a capitalist … Continue reading →

One of the habits of successful people is that they are always interested in what they can learn from those who have already succeeded. An example of this quality comes from Debbi Fields, the founder of Mrs. Fields Cookies Inc. … Continue reading →

We all get criticized — that’s a fact of life — but most of us have a hard time accepting it. We want to believe that others understand and admire everything we do, or we’d at least prefer them not … Continue reading →

Almost all of us want to be liked and this is especially true in the business world, where so much depends upon building relationships with customers and clients. Some people try to be likeable by being funny or entertaining but … Continue reading →

When the economy heads downhill, some people come up with creative ideas to get ahead. One such idea came from Michael Crews Development, a housing developer based in southern California, where home sales are down dramatically and the towns are … Continue reading →

Most people appreciate change — as long as it’s happening in someone else’s life. We all admire those who face major challenges in their lives and grow from their experiences to become better and stronger people. How brave and exciting! … Continue reading →

Do you know the title of one of the best-selling business books of this year—and of the past 70 years? Dale Carnegie’s How to Win Friends and Influence People was a hit when it was first published in 1936 and … Continue reading →

What do you do when the economy starts to resemble a rollercoaster gone wild? You stay focused. The dictionary defines focus as “the concentration of attention or energy on something.” Attention, energy: it’s true that these two qualities are essential. … Continue reading →

Have you ever wondered why some talented people reach their full potential while otherequally talented people do not? This has been a question that Stanford psychologist Carol Dweck has asked for over three decades. And after much research, she concluded … Continue reading →

You just can’t say enough about the value of listening. Learning how to listen is one of the essential skills for success in life, both personally and professionally. Of course, many of our waking hours are spent communicating — we’re … Continue reading →