Monday Mornings with Madison

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Personal-Professional Well-Being

Benefits Employees Want Most – Part 1

Salary is not the only variable that employees factor when considering a company to work for or job to keep or leave. While pay is obviously a primary concern – after all, the reason people work is to earn a living – there are a number of other variables employees consider when deciding where to work. An employee’s benefits package is often just as important. However, which benefits are valued most by employees depends on the employees and their particular circumstances. A woman with small children might value flexible work hours and a Flexible Spending Account for child care while a man nearing retirement might value a company’s 401K plan and more vacation time. One might say that the benefit of a benefit is in the eye of the beholder.

That hasn’t stopped government from weighing in on the matter. In the recent State of the Union address, for example, one employee benefit that was given the spotlight was paid sick leave. Touting it as ‘middle-class economics’, President Obama challenged Congress to pass a federal mandate that provides paid sick leave for all employees, saying “Send me a bill that gives every worker in America the opportunity to earn seven days of paid sick leave.” In fact, three states and 15 cities have already passed measures requiring employers to provide paid sick leave to all full-time employees. Under current U.S. labor law, employers are not required to provide short-term paid sick days or longer-term paid sick leave. As companies and government weigh the pros and cons of what types of employee benefits to support, it might be useful to consider what benefits are needed and wanted most by employees. Companies that want to be top in their industry and want to attract the best talent must go beyond salary to offer benefits that employees want most. Continue reading

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To Change a Behavior, Change the Environment

At the beginning of a year, many people make resolutions to change. They want to break a bad habit or start a good habit. Or they want to improve or reduce how or how much they do something. For some, the change is personal. Lose weight. Eat healthy. Exercise. Stop smoking. For others, the change is professional. Stay organized. Find greater work/life balance. Be on time to work. Have more patience. Be more pleasant to customers. For each person, it is a different resolution. Yet, everyone basically wants to do the same thing: change a difficult-to-change behavior. (After all, if it was easy to change the behavior, there’d be no need for a resolution!)

Indeed, changing a behavior is not easy. Even when a person really, really wants to change their own personal conduct, behaviors persist. Eating the wrong foods. Drinking too much. Smoking. Being tardy. Why is that? In part, it is because humans are creatures of habit. Habits — which live in a specific part of the brain (interestingly independent from the part of the brain that houses memory) — control of much of the automatic behavior we perform each day… often mindlessly. Many behaviors are done on auto-pilot with very little thought. If so much behavior is done on auto-pilot, how does a person break a bad habit or start a new behavior? For decades psychologists suggested that to change a behavior, one simply had to first change one’s attitude. But, it turns out that that is not really true. To change a behavior within, start by changing the environment outside. How so? And is there a way a manager or employee can use this to improve productivity, short-circuit undesirable work behaviors and increase profits? Continue reading

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Four Tips for Making a Fresh Start

An unequivocal part of being human is making mistakes. We try things and fail. When standing at a fork in the road, we sometimes take the wrong path. We act when we should wait, and wait when we should act. However, failing is not synonymous with failure. Mistakes and wrong turns are the reasons that there are erasers on pencils and a ‘reverse’ gear on every car’s transmission. Miscalculations, blunders and slips are an undeniable and unavoidable part of the human condition. No matter how big the error or how ‘off track’ one might go, there is always an opportunity to pause, reassess, and start again.

There is nothing that says that fresh starts are reserved for the beginning of a calendar year. However, it does seem to be the time of year when many are inclined to consider changing course. Resolutions abound. Some folks start diets and begin exercise programs. Some companies change policies. The idea is to stop doing things the “wrong” way and do things a “better” way. Just as errors are part of being human, so is the desire to start anew. Here are four tips on how to wipe the slate clean. Continue reading

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Charitable Giving – Part 2

By most accounts, the U.S. economy is doing better. Unemployment is down. Job growth has been robust. Businesses are doing better, and the Dow is hitting historic highs. As companies and people find themselves doing better financially, they are more inclined to want to help those who are less fortunate. However, deciding which charity or charities to support can be a challenge. Determining which charity is the most worthwhile and trustworthy to use the donation wisely is hard for even those most knowledgeable about good causes. There are over a million charitable organizations in the U.S. alone. It is hard to decide which cause is ‘best’ when there are so many worthwhile charities. For example, UNICEF helps protect the world’s children by providing clean drinking water, vaccinations and emergency relief in disaster areas. The Against Malaria Foundation provides bed nets to families in malaria-prone regions. The Seva Foundation treats trachoma and other common causes of blindness in developing countries. The list goes on and on. How does one decide which organization is most deserving of financial support?

The truth is that most people spend very little time deciding on a charity to support. In fact, studies have shown that people spend far less time researching a charity to which they give money than they do researching the purchase of a new appliance or car. If charitable giving were handled like a business decision, the goal would be to donate to causes that can do the most good for the most people. However, even then, the choices are many. Here are some things to consider when weighing options and researching charities. Continue reading

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Charitable Giving – Part 1

Did you know that charitable giving increases at this time of year? Indeed, about 40 percent of all charitable donations in the U.S. are made in December. For many charities, end-of-year fundraising is the difference between a successful year and financial hard times. But who is doing the giving? Many think that the majority of all charitable donations are made by the ultra wealthy (think Bill Gates and Sam Walton), big foundations, or prosperous companies trying to increase their tax deductions. In reality, of the more than $300 billion that Americans give to charities every year, only 15% comes from foundation grants and 6% from corporations. The rest – nearly 80 cents of every dollar — is given by individuals. Yet, it’s not primarily by the people you’d most expect.

Who does give to charity? If you think that social class would be a straightforward predictor of charitable generosity, think again. Yes, it does stand to reason that the more wealthy a person is, the more they have to give and the less risky it is to give away some of that wealth. By the same token, the poorer a person is, the less they have to give and the more precarious it is to give some of that away. Therefore, logic dictates that the mega rich should be giving far more to charities than those nearest to the poverty line. Likewise, one would think that people living in the most affluent and liberal states would be more likely to give to charity than those in conservative and poorer states. However, the reality about charitable giving – in the U.S. and abroad – would probably surprise most people. It’s not what you’d expect.
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A Good Time To Do Good

There is no shortage of blessings for which we should express appreciation. Solid health. Supportive spouse. Loving family. Long-time friends. Thriving business. Great success. Acclaim. Good fortune. It turns out that giving thanks is good not only for the people receiving that appreciation (after all, it feels good to be told “thank you”) but also for the person expressing gratitude. In fact, gratitude seems to work like a “booster shot” for relationships. This goes for relationships at work as well. An employee expressing gratitude for a boss’ generosity makes both the boss and employee feel better. The same is true for a boss expressing appreciation for an employee’s hard work. Both boss and employee feel better. Giving thanks — the actual act of expressing it — is mutually beneficial.

People should take time to count blessings and be thankful every day. Indeed, taking it even a step further, perhaps the best way to show genuine gratitude for abundant blessings is to pay it forward by doing good and being the good we want to see in the world. It may be that the best way to show real appreciation for blessings and kindness is to be a blessing and show kindness to others…. and give others reasons to also be grateful. That would complete the circle of gratitude. And, it turns out that this also could also be good not just for the recipients but for the do-gooders too! Continue reading

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Self-Talk Your Way to Success

The schoolyard saying that “Sticks and stones can break my bones, but words can never harm me” is untrue. Words can do damage. Criticism hurts. Disapproving remarks and belittling comments can injure a person’s sense of self worth. Ironically, this is often most true of the talk coming from within. Every person has inner monologues with themselves. Psychologists commonly refer to this as self-talk, and there are different kinds of self-talk. Among other things, through self-talk we provide ourselves with instructions, opinions and evaluations on what we are doing as we are doing it.

We all self-talk, but sometimes that internal talk can be very harsh and unforgiving. Perhaps too often, we make ourselves the bulls-eye of our own condemnation, which is a pretty easy target. We flog ourselves for our own missteps and bad choices. We rub our own noses in our mistakes. That inner voice can be the most brutal heckler of all, and those negative internal words can actually be detrimental. Indeed, psychologists are finding that a person’s inner voice is actually quite powerful… even more than external voices. When we allow negative self-talk, we tear down our own self esteem. This has been found to have a very real impact on our future actions and success. However, when that inner voice is positive and affirming, then it can be an equally powerful motivator and coach. In fact, research is showing that deliberately engaging the inner voice in positive affirmations can help one change one’s own behavior, learn new skills and achieve success. So how does it work? And why? Continue reading

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Boost Your Brain to Extend Your Career

There is one thing that all people – from entry level employees to top leaders in every profession and occupation – have in common. Every person is getting older. It is generally accepted that with age comes deterioration. By middle age, there is the appearance of gray hair, age spots and wrinkles. On the inside, the deterioration is less visible but possibly more profound. Inflammation causes stiff joints. Brain cells deteriorate. This affects memory, communication, language, ability to focus and pay attention, reasoning and judgment, and visual perception. Over time, such mental wear-and-tear can profoundly impact workplace productivity, safety, creativity, interpersonal skills and more.

In a nation that is increasingly getting older – with 40% of the U.S.’s 318 Million people now aged 45 or older — what can companies to do about its aging workforce? What is a person to do to stay productive and valuable at work? Until recently, it was believed that mental deterioration was inevitable with age. However, scientists are now discovering that this is simply not true. The human brain has an astonishing ability to adapt and change—even into old age. This ability is known as neuroplasticity. With the right stimulation, the human brain can form new neural pathways, alter existing connections, and adapt and react in ever-changing ways… at any age. In fact, the brain’s incredible ability to reshape itself even holds true when it comes to learning and memory. People can harness the natural power of neuroplasticity to increase cognitive abilities, enhance the ability to learn new information, and improve memory. Here are some top tips to boost brain power and extend the value and productivity of employees…. of all ages. Continue reading

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Agreeable, Disagreeble and the Ability to Disagree

Most character traits can be a quality or a flaw, depending on the situation or circumstances. A coworker who is very detail-oriented might also be considered nitpicky or persnickety. An employee who is very communicative can also be perceived as being a chatty Cathy. A boss who is very direct might also be seen as aggressive or blunt. What is seen as a positive trait in one situation could just as easily be viewed as a personality failing in another situation. The truth is that every characteristic – even the negative ones — probably has value at the right time, place or in moderation but might also be problematic when applied in excess or in the wrong situation.

Take, for example, openness to new experience. Openness distinguishes imaginative, creative people from down-to-earth, conventional people. Open people tend to be intellectually curious, appreciative of art, and sensitive to beauty. They tend to be more aware of their feelings as compared to closed-minded people. They also tend to think and act in individualistic and nonconforming ways. Intellectuals tend to typically be open to new experiences. Openness is often perceived as the healthier and more mature way of being. However, openness and closed-mindedness are useful in different environments. While openness may serve a professor well, research has shown that closed-minded thinking is tied to superior job performance for police officers, salespeople, and a number of service occupations. In the right job or situation, openness can actually be a flaw and closed-mindedness can be a quality.

What about agreeableness? It is hard to imagine how being agreeable could ever be considered a flaw. Employers go out of their way when recruiting new employees to find individuals that are agreeable and will “go along to get along” with others in the organization. Reference checks often focus less on validating the veracity of factual information and more on whether the person was agreeable and cooperative. While being agreeable is generally considered a quality, there are situations where it can be a flaw. Just as there are situations that call for being agreeable, there are also times and places that call for being able to disagree. . Of course, that’s not the same as being disagreeable. Continue reading

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The Connection Between Happiness and Place

The U.S. Declaration of Independence boldly states in the Preamble that “All men are created equal. And that they are endowed by their Creator with certain inalienable rights. That among these rights is life, liberty and the pursuit of happiness.” The pursuit of happiness was and is still viewed today as an undeniable right and goal of all people. Of course, one doesn’t have to be a scientist to know that there are many factors that impact individual happiness. Relationships. Career. Economic well-being. Personal freedom. Spirituality. Physical fitness. Emotional health. However, little scientific research had been done on measuring happiness… until recently. More and more, there has been a push to understand what affects happiness in order to be able to pursue and attain it.

One major factor affecting individual (and collective) happiness is place. In recent years, scientists are finding that apparently where we live plays a big role in our happiness. There is a relationship between community life and health, and that the place where one lives affects not only one’s mental health but also that elusive but desirable state of being referred to as “happiness.” Recent research indicates that there is a strong relationship between happiness and place. So which places offer the greatest opportunity to be happy? And why isn’t everyone moving there?
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