Monday Mornings with Madison

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Personal-Professional Well-Being

The Disadvantages of Hand-Held Devices

Once upon a time not so long ago, people went through life without having a mobile phone, smart phone or tablet attached to their hip. They somehow managed to walk down the street without taking a call. They could watch their child’s soccer match without doing a Google search. They could relax on their living room couch at the end of the day without responding to a text message. They could eat dinner with the family without replying to a client’s umpteenth email. And children could talk about their day at dinner without playing an electronic game. Adults and children alike weren’t continuously “plugged in” and yet were somehow still industrious, successful and happy. Those days seem gone forever thanks to the “Hand-Held Device Revolution.”

According to Comscore.com, in March, 2012, 234 million Americans age 13 and older had mobile devices. Half of those phones were smart phones. Companies provide their employees with smart phones or tablets that have apps, email and Internet connectivity 24/7. Those companies then expect employees to have those devices on 24/7. Indeed, 50% of employed respondents in a survey felt that think that mobiles increase their workload. That’s because, thanks to those hand-held devices, for many the work day doesn’t end. Even for those who turn off their devices to honor the Sabbath, the hand-held devices are on 24/6. That turns the 5-day, 40-hour work week into the 6-day, 144-hour work week. In fact, many are addicted to their hand-held devices – such as iPads, iPhones, Blackberries (there’s a reason they call them Crackberries), Androids, tablets, iTouches, etc. — and cannot imagine life without them. While many managers may consider this a good thing, few really stop to consider the price being paid for keeping staff constantly ‘connected’. It is not just a vague social or emotional toll, but an actual hard cost. Just as last week we did a cost-benefit analysis of providing employees with unlimited Internet access, companies may also need to weigh the pros and cons of hand-held devices. Here are just a few drawbacks to consider. Continue reading

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Sleep Your Way To Success – Part 2

A lot has been learned about how lack of sleep affects the human mind. As we reviewed last week, sleeping too little has a definite impact on mental ability. It inhibits productivity. It diminishes the ability to remember and consolidate information. It lessens the ability to reason and do numerical calculations. For most businesses, this can have serious implications such as reducing workplace safety and decreasing work quality. Here is another consideration: lack of sleep can also cause health problems.

Indeed, studies show that lack of sufficient sleep is linked with:
• Increase in body mass index – a propensity for obesity due to an increased appetite caused by sleep deprivation
• Increased risk of diabetes
• Increased risk of heart problems
• Increased risk for psychiatric conditions including substance abuse
• Decreased ability to pay attention, react to signals or remember new information which leads to increased amount of accidents

But, as it turns out, there is also a correlation between too much sleep and health problems. In fact, just as it is possible to overeat to the point of obesity, it is also possible to oversleep. A study found that extended sleep durations (over nine hours) is associated with increased illness, depression, accidents and death. Two surveys of more than a million adults conducted by the American Cancer Society found that people who (on average) slept seven hours per night had lower mortality rate after six years than those sleeping less than seven hours or more than eight hours each night. The surveys showed that too much sleep can be ‘too much of a good thing.’ Thus, the goal for sleeping – just like eating, exercising, working and playing – is to get enough without getting too much. The key is balance. What is the right balance between ‘not enough’ and ‘too much’ sleep? Continue reading

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Sleep Your Way To Success – Part 1

What do the 1979 nuclear accident at Three Mile Island, the 1986 nuclear meltdown at Chernobyl, the Exxon Valdez oil tanker grounding and the explosion of the space shuttle Challenger all have in common (besides being major catastrophes that cost millions and took lives)? Individuals who played a critical role in what went wrong were sleep deprived at the time of each accident. There is also a link between lack of sleep and medical errors in hospitals. The Institute of Medicine reports that over a million injuries and 50,000 to 100,000 deaths occur each year from preventable medical errors, many of which are believed to be attributed to insufficient sleep. Likewise, the National Highway Traffic Safety Administration estimates that 100,000 police-reported crashes in the U.S. annually are the direct result of driver fatigue. Also, the National Transportation Safety Board estimates that 70% of commercial aviation fatal accidents are related to human error and that operating crew fatigue is responsible for 15-20% of the overall accident rate.

While employee fatigue may not seem like a major concern for the average business, employees who do not get enough sleep — whether for just one night or over the course of weeks to months or on a regular basis — can significantly worsen productivity, work quality, customer service, and safety. Employee sleep deprivation can negatively impact mood, ability to focus, and ability to access higher-level cognitive functions. Sleep-deprived employees are less productive, creative, efficient, effective and engaging.
But just how much does lack of sleep affect a person’s productivity and mental ability to function? Continue reading

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Persnickety or Perfectionist?

The best leaders are skilled at knowing the strengths and weaknesses of every person on their team and then assigning work that capitalizes on strengths and avoids weaknesses. But the truth is that there are many traits that can be both a strength and a weakness, depending on how it is channeled and applied to certain jobs or tasks. Over the last few weeks, we’ve looked at a series of such traits. Procrastination. Impatience. Competitiveness. Unreasonableness. At first glance, these may seem like flaws. But when properly channeled or applied in the right situations, each of these so-called ‘flaws’ can also be ‘qualities’.

Is the reverse also true? Can something generally viewed as a quality also be a flaw? The goal with virtually any quality or flaw is to channel and harness it for whatever value is offers without allowing it to become a detriment. Take perfectionism, for example. Many people admit freely to being perfectionists. It’s seen by many as perhaps a ‘desirable flaw’ in that most successful people shamelessly claim to be perfectionists. If one must admit to a flaw, that’s the flaw to have. But is it always good to be a perfectionist and can even that trait become problematic? If so, how can one best manage a perfectionist? Continue reading

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“No” Problem

Most overworked, overloaded and highly stressed people all share one fundamental characteristic (let’s just call it what it is… a flaw). They don’t know how to say “No.” They might be able to muster the chutzpah to say an unassertive “no” once in a while, but they either don’t stand their ground afterward, or they just don’t say “no” often enough. While a “Can Do” attitude or a “Never say No” disposition is generally considered by managers to be a desirable quality in staff, the truth is that those “always say yes” people often take on more than they can chew and that can be a problem both for the employee and the manager.

While there is nothing wrong with wanting to please others and be helpful — in fact it is an essential part of any functioning workplace and all civilized and compassionate societies — the problem arises when the word “No” is never used. The problem is that there typically aren’t enough hours in the day to do everything everyone asks of the average “yes man” or “yes woman.” For those people with a “No” problem, it means that some requests either aren’t getting done, aren’t done in a timely manner or aren’t being done well. At work, that can be a problem for both employee and employer. Here are some strategies to make it a bit easier to say “No” assertively. Continue reading

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The Power of Procrastination

Procrastination has been defined as the act of replacing high-priority or important actions with tasks of lower priority, and putting off important tasks to a later time. Some industrial psychologists consider it procrastination if the action is counterproductive, needless, and delaying. Others consider it procrastination if a course of action is voluntarily delayed despite expecting to be worse off for the delay.

Regardless of the definition, procrastination and procrastinators are generally viewed in a purely negative light. However, the truth is that every person procrastinates sometimes. But, according to Psychology Today, only about 20 percent of people are true procrastinators… those who consistently avoid difficult tasks and deliberately look for distractions. How do you know if you or one of your employees is part of the 20% that are true procrastinators? And, if so, is procrastination always a bad thing? Continue reading

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Words of Wisdom from Steve Jobs – Part 3

Living Your Own Life To Avoid Regrets

This week we conclude our three-part series reflecting on the Commencement Speech Steve Jobs, then CEO of Apple Computer and Pixar Animation Studios, delivered to Stanford University students on June 12, 2005. His speech — told in three stories – offered the graduating seniors advice on how to live their lives after college, told by a man who himself had dropped out of college and yet achieved the highest level of business success.

Each of his three stories was a message unto itself. The first part advised graduates to have the courage to try new things in life without worrying about connecting the dots. The second part advised them to have the courage to find their passion and then do great work by doing what they love. Today we conclude with the third story in his speech. He said it was about death… but actually it really was about life. He advised students to be true to themselves throughout life’s journey in order to avoid having regrets when death inevitably comes calling. In light of his recent passing, his words are particularly poignant. Continue reading

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Words of Wisdom from Steve Jobs – Part 2

Last week, we began a three-part series reflecting on the Commencement Speech Steve Jobs, then CEO of Apple Computer and Pixar Animation Studios, delivered to Stanford University students on June 12, 2005. His speech basically told three stories. Each was a message unto itself. The first part was about trying new things without worrying about connecting the dots.

This week, we’ll read the second part of his Commencement Speech – just as he spoke it and offer a little further insight. In this story, he talked about finding and doing what you love. This advice is not revolutionary, but neither is it necessarily common or easy to achieve. Mr. Jobs found his passion, lost it, and then found it again. He and the world were the better for it. Continue reading

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Words of Wisdom from Steve Jobs – Part 1

Many things serve as inspiration for our weekly Monday Mornings column. Over a year ago, a colleague sent me the Commencement Address by Steve Jobs, then CEO of Apple Computer and Pixar Animation Studios, delivered to Stanford University students on June 12, 2005. It was no surprise that Mr. Jobs was a gifted communicator. With very little preamble, he basically told three stories. Each was a message unto itself, and each was inspirational.
As 2011 draws to a close and we begin to think about 2012, Mr. Jobs’ words of wisdom to those graduating students some six to seven years ago about past, present and future are particularly poignant, especially as we contemplate a year gone by that also brought Mr. Jobs’ untimely demise. This week, and for the next two weeks, we’ll share most of that that Commencement Speech — in three parts — and then perhaps dare to add a little insight of our own. His first story was about connecting the dots. Continue reading

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THANKFULNESS: THE PRESCRIPTION FOR HEALTH, SUCCESS AND HAPPINESS

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