Monday Mornings with Madison

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Life Skills

Equal, Fair and Equitable – Part 2

The world is not always a fair place. Some people are born into money while others are born into poverty. Some people are born healthy and others are born sickly. Some people are just prettier or more charismatic or intelligent than others. None of that seems fair. But it is human nature to want to impose a sense of justice in the world.

Indeed, fairness is a fundamental concept that everyone understands. We all carry a sense of justice and know what it feels like to be wronged. Issues having to do with equal treatment and fairness are often emotional and controversial. It is especially sensitive when comes to the topic of equal pay for equal work. In such situations, business leaders and managers need to consider all the evidence to determine what is equal, fair and equitable in order to do what’s right for both the company and its employees.
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Equal, Fair and Equitable – Part 1

Currently, women outnumber men in U.S. college classrooms. Women also outpace men in college completion in the U.S. In fact, women now account for 60% of all Bachelor degree holders in the U.S. Women also continue to increase their participation in the labor force. This is great for businesses and even better for the nation’s economy. However, while the Equal Pay Act of 1963 requires that men and women in the U.S. be given equal pay for equal work in the same establishment, it seems that neither the educational level nor quantity of women in the workforce has resulted in ‘equal’ pay and opportunities for women. The most common statistic cited is that women earn .78 cents for every dollar a man earns. That is certainly not equal. This disparity is pervasive from entry level positions all the way to the top. According to CNN Money, 14.2% of the top five leadership positions at S&P Fortune 500 companies are held by women. Of those 500 companies, just 24 have female CEOs (less than 5%). And of the top 200 best paid CEOs in America in 2014, 13 were women (6.5%). There weren’t any females among the top 10 best-paid CEOs, and only two women (Marissa Mayer at Yahoo and Martine Rothblatt at United Therapeutics) were among the top 50 best-paid CEOs. Of those that did make it to the top spot, the average pay for the top female CEOs in the U.S. in 2014 was $20 million, 11.5% less than the $22.6 million for the overall average.

Based on those numbers, it appears that opportunities and compensation for women at every level is still not “equal” to men. But is it fair or equitable? Equal, fair and equitable do not mean the same thing. Sometimes, something that is not equal might be fair and equitable. Other times, something that is fair and equitable is not necessarily equal. What is the difference between equal, fair and equitable? The question of equal versus fair or equitable comes up often as businesses deal with issues of race, gender, age and other factors related to hiring, compensating and managing staff. What should forward-thinking companies shoot for when weighing who to hire, how much to pay, and what rules should govern the culture of a company in its treatment of employees of both genders at every level? Is equal the goal or is fairness the goal? If equitable is the bulls-eye, then who is the arbiter of what is or isn’t fair and impartial?
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Obsession: The Shared Quality of the Uber-Successful

Obsession is an idea or thought that continually preoccupies or intrudes in a person’s mind; a compulsive or even irrational fixation. Obsessive thinking often leads to habitual, uncontrollable behavior. Mildly obsessive behavior is seen as a personality quirk. In extreme cases, it is even characterized as a mental defect. In fact, there is even a recognized psychological condition called Obsessive-Compulsive Personality Disorder. People who have Obsessive-Compulsive Personality Disorder may engage in repeated illogical behaviors such as serial hand washing, compulsive checking (to see if a door is locked or an oven is off) or hoarding. Psychologists think that perhaps obsessive behavior originates from the brain’s warning system to ensure people worry about everyday things such as whether something is still good to eat, or to be aware if a noise is approaching from behind or to be alert to protect children from harm. Then it grows from there into thoughts and behaviors that are ‘out of control.’

Most people don’t want to be obsessive or be perceived by others as obsessed. In a world where one’s time and attention is pulled in many different directions, there is a general desire to achieve balance – balance between work and play; balance between taking care of oneself and doing for others; balance between action and rest. If balance is the ideal, then obsession is generally regarded as ‘the enemy.’ But some think that perhaps obsession has a bad rap. Is obsession always a bad thing? Can obsession be a good thing?
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Cultivate Creativity for Business Success

Creativity is an invaluable skill… one that everyone wants to possess but not everyone has. It is a quality that companies desperately desire in its their employees, but one that has been nearly impossible to test for, spot or measure in any discernable way. From the smallest shops to the most successful Fortune 100 companies, everyone wants the most creative talent. Why is creativity so sought-after yet so elusive…. so needed and yet so scarce? It is because creativity makes people more effective and resourceful problem-solvers… and ultimately solving problems is what businesses do. That’s the crux of it. Solving problems is how companies make money.

In fact, whereas once upon a time, critical thinking – which is the ability to synthesize and evaluate information — was hailed as the essential process skill for success, today ‘creating’ is the most valued of all higher order thinking skills. In today’s fast-paced world, people need to be able to reframe challenges, extrapolate and transform information, and deal with uncertainty in order to spot opportunities and craft solutions. In fact, a 2010 IBM survey of 1500 CEOs in 33 different industries found that “creativity” was ranked as the most crucial factor for success. Given the increasing value of creativity, it is not surprising that more universities have added not only “Creative Studies” courses to their menu, but also full Creative Studies degree programs. That begs the question then, can creativity be taught, improved, and harnessed?
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Humor Me

There is nothing comical about the power of humor. Many of the greatest leaders in history are reported to have had a good sense of humor, even those that might have also had reportedly great flaws. For example, U.S. President Abraham Lincoln, who was believed to suffer from clinical depression, was known to have a keen wit. Possibly using humor as an antidote to his melancholy, Lincoln had no qualm about using self-deprecating remarks to ease tension and bond with others. U.S. President Dwight D. Eisenhower also understood the power of humor. Of it he said, “A sense of humor is part of the art of leadership, of getting along with people, of getting things done.” The strong connection between humor and leadership was confirmed in a 2012 study by the Bell Leadership Institute in Chapel Hill, NC. The study found that when employees were asked to describe the strengths and weaknesses of senior leadership in their organizations, sense of humor and work ethic were mentioned twice as much as any other phrases. In the study, they surveyed approximately 2,700 employees in a variety of workplace settings over a two-year period. The obvious conclusion is that humor is a vital tool of leadership.

While it’s been said that laughter is the best medicine, it turns out that hilarity has not only real curative power, but also a number of other functions as well. It can be used for good. Humor can help a person bond with another person, release tension, set a person at ease, attract a mate or entertain a child. It can also be used to shed light on social issues in order to bring about change. But humor can also be used negatively to put a rival in his place, to camouflage outright aggression or to express an otherwise unacceptable thought. In the form of satire, humor can be used to mock and ridicule social and political institutions and individuals in the public eye. Indeed, humor has as many functions and styles as there are knock-knock jokes and variations on the “why did the chicken cross the road?” joke. So the key to using humor as a tool for success is knowing when and how to use it.
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Is a Workaholic the Best Hire?

Some say that it is better to work smarter, not harder. That makes it sound like old-fashioned hard work is just that… passe. That is, however, hardly the case. The most successful people are usually deemed the most “hard-working”. And by hard working, they mean people who work many long, arduous hours. In fact, they lead the pack of notorious workaholics. Consider this list published by BusinessInsider in 2012. Howard Schultz, Starbucks coffee mogul, works 13 hour days, 7 days a week. Mark Cuban, Mavericks owner and serial entrepreneur, worked seven years without a single vacation. Jeffrey Immelt, GE CEO, regularly puts in 100-hour work weeks. If that seems excessive, Marissa Mayer, Yahoo CEO, used to regularly put in 130-hour work weeks while at Google, in part by sleeping under her desk. Tim Cook, Apple CEO, works practically 365 days a year and commonly has staff meetings on Sundays. Indra Nooyi, Pepsi CEO, works 13-hour days while raising two daughters. Ryan Seacrest, radio and TV show host, carries what is considered a preposterous workload. Carlos Ghosn, Nissan and Renault CEO, spends 48 solid hours per month in the air and flies over 150,000 miles for work every year.

In a culture that prizes work ethic, overachievement, and financial success, people who are ‘addicted to work’ are seen by employers, colleagues, and customers alike as smart and ambitious go-getters. These chronic hard-workers have morphed into something else… workaholics. And this is often a label worn like a badge of honor. Employers see this ultra-focused work ethic as a positive, not negative. So is that what employers really want in their next hire? Should every employment ad say “Workaholic Wanted”?
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Do We Still Need To Dress For Success?

Past studies have repeatedly shown that people judge companies, in part, by the outward appearance of its employees. Likewise, employers evaluate employees, in part, on their ‘professionalism’ which includes appearance. Over the years, research has validated that there is a bias in favor of well-dressed, well-groomed, good-looking people. Indeed, for decades if not centuries, it has been widely understood that the visual aesthetic presented to others through appearance and apparel matters.

However, while business attire has been the de facto norm in corporate America for centuries, the hard-and-fast rules about corporate dress seem to be shifting. Younger generations now feel that a person should only be judged by their inner qualities, not their outward appearance. They argue that such things as casual clothing, tattoos, piercings, and unusual hair color don’t matter as long as an employee is intelligent, talented, skilled, and hard-working. They also think that how a person looks on the outside (hygiene, attire, appearance) won’t influence how that person is perceived by others. They ascribe to the wisdom that one shouldn’t judge a book by its cover and that one cannot tell a person’s character by his appearance.

That raises many questions about whether appearance still matters. Does employee business attire really matter for a company’s success? And does attire impact an individual’s success? In today’s changing work landscape, what constitutes professional versus unprofessional attire and appearance? Is there still a clear line between what is and isn’t deemed ‘professional appearance’? In today’s individualistic, casual culture, does the phrase ‘dress for success’ still have meaning?
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To Change a Behavior, Change the Environment

At the beginning of a year, many people make resolutions to change. They want to break a bad habit or start a good habit. Or they want to improve or reduce how or how much they do something. For some, the change is personal. Lose weight. Eat healthy. Exercise. Stop smoking. For others, the change is professional. Stay organized. Find greater work/life balance. Be on time to work. Have more patience. Be more pleasant to customers. For each person, it is a different resolution. Yet, everyone basically wants to do the same thing: change a difficult-to-change behavior. (After all, if it was easy to change the behavior, there’d be no need for a resolution!)

Indeed, changing a behavior is not easy. Even when a person really, really wants to change their own personal conduct, behaviors persist. Eating the wrong foods. Drinking too much. Smoking. Being tardy. Why is that? In part, it is because humans are creatures of habit. Habits — which live in a specific part of the brain (interestingly independent from the part of the brain that houses memory) — control of much of the automatic behavior we perform each day… often mindlessly. Many behaviors are done on auto-pilot with very little thought. If so much behavior is done on auto-pilot, how does a person break a bad habit or start a new behavior? For decades psychologists suggested that to change a behavior, one simply had to first change one’s attitude. But, it turns out that that is not really true. To change a behavior within, start by changing the environment outside. How so? And is there a way a manager or employee can use this to improve productivity, short-circuit undesirable work behaviors and increase profits? Continue reading

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Four Tips for Making a Fresh Start

An unequivocal part of being human is making mistakes. We try things and fail. When standing at a fork in the road, we sometimes take the wrong path. We act when we should wait, and wait when we should act. However, failing is not synonymous with failure. Mistakes and wrong turns are the reasons that there are erasers on pencils and a ‘reverse’ gear on every car’s transmission. Miscalculations, blunders and slips are an undeniable and unavoidable part of the human condition. No matter how big the error or how ‘off track’ one might go, there is always an opportunity to pause, reassess, and start again.

There is nothing that says that fresh starts are reserved for the beginning of a calendar year. However, it does seem to be the time of year when many are inclined to consider changing course. Resolutions abound. Some folks start diets and begin exercise programs. Some companies change policies. The idea is to stop doing things the “wrong” way and do things a “better” way. Just as errors are part of being human, so is the desire to start anew. Here are four tips on how to wipe the slate clean. Continue reading

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Charitable Giving – Part 2

By most accounts, the U.S. economy is doing better. Unemployment is down. Job growth has been robust. Businesses are doing better, and the Dow is hitting historic highs. As companies and people find themselves doing better financially, they are more inclined to want to help those who are less fortunate. However, deciding which charity or charities to support can be a challenge. Determining which charity is the most worthwhile and trustworthy to use the donation wisely is hard for even those most knowledgeable about good causes. There are over a million charitable organizations in the U.S. alone. It is hard to decide which cause is ‘best’ when there are so many worthwhile charities. For example, UNICEF helps protect the world’s children by providing clean drinking water, vaccinations and emergency relief in disaster areas. The Against Malaria Foundation provides bed nets to families in malaria-prone regions. The Seva Foundation treats trachoma and other common causes of blindness in developing countries. The list goes on and on. How does one decide which organization is most deserving of financial support?

The truth is that most people spend very little time deciding on a charity to support. In fact, studies have shown that people spend far less time researching a charity to which they give money than they do researching the purchase of a new appliance or car. If charitable giving were handled like a business decision, the goal would be to donate to causes that can do the most good for the most people. However, even then, the choices are many. Here are some things to consider when weighing options and researching charities. Continue reading

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